A Word from the Store Manager

Welcome to Decathlon Stevenage. We make sports accessible for the many. Our purpose is the reason why we innovate at every single step of the creation process in order to create exclusive products for the enjoyment of our users. Our dedicated team are passionate about sport and work to ensure you are satisfied on every visit. We look forward to seeing you in store!

Team Stevenage

OUR SERVICES

DECATHLON ACCOUNT

Your Decathlon Membership makes it as easy as possible for you to share our passion for sport, without the hassle. Your account is a unique access point to your sporting experience with us, whether it's taking part in our local events, enjoying our expert sports tips or easily accessing our services. For your peace of mind, you will find all of your previous Decathlon purchases on your account, so no need to keep any reciepts. With access to our online services, including free next-day Click&Collect, as well as full product traceability, we like to think you're in good hands. At Decathlon, we're so proud of the quality of our products and our dedication to customer satisfaction, as an account holder we will give you up to 365 days to return anything you're not completely happy with*. If you'd like to find out more, just scroll through the account benefits available to you below.

CLICK + COLLECT

Free delivery to your chosen Decathlon

FREE WIFI

Free WIFI is available throughout the store

365 DAYS RETURN

At Decathlon, we believe and trust in the quality of our products. For this reason we are pleased to offer a return policy of 365 days with a Decathlon membership to the sport users of Stevenage.

360 VIRTUAL TOUR

Cycle to work scheme

Rentals

Discover Decathlon rentals and access a diverse range of sports gear, anything from kayak rentals and bike rentals, including specialised gravel bikes, SUPs and Dinghies. We also cater to adventurous souls with our extensive range of camping and expedition equipment where you can choose from high-quality tents, robust trekking backpacks, cosy sleeping bags, or even a car roof tent for an elevated camping experience. Racket sports lovers will also find their fit in our tennis and padel equipment range with Decathlon hire. We offer both short-term and long-term rentals, from 1 day up to 3 months, on selected items, with flexible rental extensions for convenience. Dive into Decathlon rentals and gear up with brand-new or second hand items – we believe in sustainable consumption and giving our products renewed life.

In-Store Repair

Decathlon's repair service is designed to accommodate your busy schedule. Our industry-trained experts offer a free, on-the-spot assessment and diagnosis across a wide range of sporting equipment. We cater to numerous sports, from racket restringing to bike servicing, including the growing e-bikes market and all types from mountain to road and kids bikes. Our modern workshop offers an array of service and maintenance solutions. Our 'while-you-wait' services include quick fixes like puncture repairs, gear adjustments, and brake issues. We also handle more complex repairs, such as watersports equipment like kayaks and SUPs, with many tasks deliverable on the same day. All our services are conveniently bookable both in-store and online via Booxi. While we specialise in watersports repairs in many of our stores, tent repair services are available at select locations. Additionally, we offer ski and snowboarding maintenance, and personalized t-shirt printing services. Please check your nearest store for the availability of these services. For fitness machine repairs, please visit our website for comprehensive guidance.

365 Days Return

Buy it, try it, you'll love it, if not return it with a smile. You have 365 days to return them if you are not completely satisfied with the Decathlon account. Just get the free Decathlon account and forget about receipts.

Product Buyback

Decathlon’s Buyback service offers you the opportunity to renew your sporting passions by trading in your old Decathlon products for new ones! You’ll be able to trade in your old Decathlon Bikes, which we purchase in exchange for a gift card that can be spent in-store or online. This not only provides a seamless upgrade path for our loyal customers but also ensures that these pre-owned bikes are refurbished and given a second life. They're then resold online as part of our second hand range, providing affordable and sustainable sports solutions to more people. Our Buyback service reflects our commitment to keeping products in the life cycle for longer, reducing waste and CO2 emissions, and offering more sustainable choices for our sports-loving community.

Gift Cards Available from £10 to £200

Make them smile with a Decathlon Gift Card to use in store or online at Decathlon; the perfect gift idea for any special occasion, for all sports lovers.

On Social Network

Workshop Reviews

100% of satisfied customers

Based on 2 rating

Last review

Very satisfied

Alfio | 6/8/2023 Verified Purchaser
Very good communication, great service and great value for money.
  • Kindness / Greeting
  • Quality of service
  • Meeting the deadline
  • Advice and explanations provided
  • Value for money

Store Reviews

90% of satisfied customers

Based on 127 rating

Last review

Very satisfied

Akhatar | 3/19/2024 Verified Purchaser
The sizing for the top I was looking for was unavailable - apart from this excellent service and pricing. Will be recommending and visiting again.
  • Staff kindness
  • Attractive prices
  • Choice and availability of products
  • Shopping Experience